Skills & Competencies for IT Vendor Relationship Senior Manager
IT Vendor Relationship Senior Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for IT Vendor Relationship Senior Manager
Designs and implements the organization's strategic technology vendor management program to meet company needs and comply with required quality standards.
JOB RESPONSIBILITIES for IT Vendor Relationship Senior Manager
Selects providers and oversees procurement of IT products and services to monitor and maintain operational costs and budgets. Administers the request for proposals process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Works closely with managers and teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement.
IT Vendor Relationship Senior Manager SALARY RANGE
BASE 50%
$187,360
TOTAL 50%
$218,963
Job Level
M03
Job Code
IT10000408
Education/Degree
Bachelor's Degree
Reports To
Top Management
IT Vendor Relationship Senior Manager Skills and Competencies List
10 general skills or competencies (Job family competencies) for IT Vendor Relationship Senior Manager
1
Job Family Competencies –
Information Technology Infrastructure Library (ITIL)
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites examples of common Information Technology Infrastructure Library practices and processes.
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Level 2 Behaviors
(Light Experience)
Applies key ITIL implementation procedures in delivering efficient IT support services.
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Level 3 Behaviors
(Moderate Experience)
Handles and resolves various escalated support issues to improve serviceability.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with other team members on improving and supporting other ITIL processes.
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Level 5 Behaviors
(Mastery)
Builds solutions and framework to resolve highly complex ITIL issues.
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2
Job Family Competencies –
IT Operations
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the advantages and disadvantages of specific methods in IT operations.
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Level 2 Behaviors
(Light Experience)
Assists in the creation of processes and procedures for IT operations.
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Level 3 Behaviors
(Moderate Experience)
Analyzes current IT processes and performances to recommend solutions.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the overall performance of IT operations and various projects to ensure efficient and timely completion of tasks.
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Level 5 Behaviors
(Mastery)
Builds IT operation management best practices to be implemented in an IT environment.
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3
IT Vendor Relationship Senior Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
IT Vendor Relationship Senior Manager
Proficiency Level - 4
5
Competency for -
IT Vendor Relationship Senior Manager
Proficiency Level - 5
10 soft skills or competencies (core competencies) for IT Vendor Relationship Senior Manager
1
Core Competencies –
Business Relationship Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Clarifies the roles of business relationship management.
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Level 2 Behaviors
(Light Experience)
Assists in translating business partners' demand into supply requirements.
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Level 3 Behaviors
(Moderate Experience)
Articulates business value and grows partner relationships in alignment with management principles.
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Level 4 Behaviors
(Extensive Experience)
Consults on the methods for stimulating, surfacing, and shaping business demand for the partner.
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Level 5 Behaviors
(Mastery)
Creates strategic business planning and road mapping for the business partner.
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2
Core Competencies –
Budgeting
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Compiles a list of basic issues and risks for conducting our budget processes.
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Level 2 Behaviors
(Light Experience)
Applies established guidelines for conducting our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Communicates budget objectives and plans to help identify financial trends and create budget forecasts.
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Level 4 Behaviors
(Extensive Experience)
Anticipates organizational income and expenses to make forecasts and develop budget plans.
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Level 5 Behaviors
(Mastery)
Adapts relevant industry trends on techniques in financial budgeting in our organization.
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3
IT Vendor Relationship Senior Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
IT Vendor Relationship Senior Manager
Proficiency Level - 4
5
Competency for -
IT Vendor Relationship Senior Manager
Proficiency Level - 5
Summary of IT Vendor Relationship Senior Manager skills and competencies
There are 0 hard skills for IT Vendor Relationship Senior Manager.
10 general skills for IT Vendor Relationship Senior Manager, Information Technology Infrastructure Library (ITIL), IT Operations, IT Service Management (ITSM), etc.
10 soft skills for IT Vendor Relationship Senior Manager, Business Relationship Management, Budgeting, Planning and Organizing, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Vendor Relationship Senior Manager, he or she needs to be skilled in Business Relationship Management, be skilled in Budgeting, and be skilled in Planning and Organizing.
10 general skills for IT Vendor Relationship Senior Manager, Information Technology Infrastructure Library (ITIL), IT Operations, IT Service Management (ITSM), etc.
10 soft skills for IT Vendor Relationship Senior Manager, Business Relationship Management, Budgeting, Planning and Organizing, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Vendor Relationship Senior Manager, he or she needs to be skilled in Business Relationship Management, be skilled in Budgeting, and be skilled in Planning and Organizing.
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